Shipping / Return Policy

Shipping / Return Policy

Shipping Policy

Turnaround

All orders are shipped from our manufacturing headquarters within 5-7 business days. All orders are delivered via USPS.

Order Tracking

When the tracking number is provided by the shipping carrier, we will update your order with the tracking information.

Shipping Rates

The rate charged for the shipping of your order is a flat rate no matter the weight.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Returns, Refunds and Exchanges

Returns

Due to the nature of products sold, no returns will be accepted.

Exchanges

If a product(s) shipped are damaged or destroyed we guarantee a replacement at no additional charge. If this is the case email us at contactus@kristianskye.com and we can further assist.